Services
Lawn mower store
Landscaping supply store
Lawn mower repair service

When To Book
Busy Season
May - December
Slow Season
January - February
From May to December, JB Power Equipment thrives with great service and vast inventory, highlighted by positive reviews praising fast shipping and professionalism. During January and February, enjoy prompt attention and availability for repairs. Fall service shines, with strong customer support and quick arrangements.
About
JB Power Equipment operates as a full-service outdoor power equipment dealer specializing in sales, service, and repairs of commercial and residential equipment. The company provides comprehensive equipment maintenance, warranty service, and repairs for major power equipment brands, with a primary focus on Stihl products. Their service territory covers the greater local area with pickup and delivery options available. The facility maintains a fully-stocked parts department and certified repair shop equipped to handle everything from routine maintenance to complex repairs. Standard services include equipment diagnostics, tune-ups, blade sharpening, carburetor cleaning, and seasonal maintenance packages. Emergency repair services are available for commercial customers. The workflow typically involves initial consultation, diagnostic assessment, detailed repair quote, and thorough testing before equipment release. The business adapts services seasonally, transitioning between lawn care equipment in summer to snow removal equipment in winter. Professional technicians follow manufacturer-specified service procedures using OEM parts.
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Customer Review Sentiment
Knowledgeable and friendly staff provide personalized attention and detailed product explanations during each interaction. Service delivery includes thorough equipment demonstrations and maintenance tips. Response times vary seasonally, with quick turnarounds on repairs during off-peak periods. Staff proactively provides preventive maintenance guidance and helps avoid unnecessary repairs or purchases. Post-purchase support encompasses warranty registration and basic operational training. While pricing sits at a premium level, the superior service quality justifies the cost structure. Equipment consistently returns to customers in clean, well-maintained condition, with proper testing and quality checks completed. The service process maintains high standards through systematic maintenance protocols and detailed documentation of all work performed.
Based on
87
Google Reviews

Douglas
Great prices, super fast shipping. Thank you!
December 26, 2024

Jeff
Simply put.
Had a small issue with a product they are a dealer for, didn't buy it there, but thought they could help me.
They did, and with exceptional service and professionalism, like I was a lifelong customer.
Thanks Lindsey (sp), and all the staff.
Live 23 miles away from them.
I'll drive there any day to bring my business there. Top Shelf community business.
November 23, 2024

James
November 8, 2024
Location
Hours of Operation
Monday
8 AM to 5 PM
Tuesday
8 AM to 5 PM
Wednesday
8 AM to 5 PM
Thursday
8 AM to 5 PM
Friday
8 AM to 5 PM
Saturday
8 AM to 12 PM
Sunday
Closed
Free Tree Removal Estimate
Get a personalized estimate delivered digitally within 24 hours.